About Us

When you know more, you can do more. Our data, analytics, and intelligence drives and defines Cloud Service Provider’s (CSP) performance measurements globally. With every CSP, we look to enable and enhance their performance, improve their customer experience, retention, and expansion – while helping everyone buy smarter.


At Krystallize we amplify the experience of the cloud consumer, and help CSP’s improve the value of their products and services. Together, these principles empower everyone in the global commerce Cloud ecosystem, enabling better decisions – and better business results.

Krystallize is a global leader in Cloud insights, data, analytics, and advisory services that helps clients drive growth and profitability. The company’s benchmark’s and reputation for independence and integrity have established it as one of the Clouds most well-known and trusted Cloud Service Provider brands.

Our Experience

Krystallize has been capturing and analyzing cloud performance data across more than a four CSPs for many years. We know measuring true cloud performance experience is not easy, but that’s where we come in. Through our proprietary index model, we identify the many drivers of cloud performance, accurately measure and link their impact to business results, and uncover insights to drive results for our clients.

Our Data, Analytics, and Resources

Across all Cloud regions worldwide, our team of developers, analysts, statisticians, economists, consultants, mathmagicians, and experts in cloud measurement and benchmark behavior focus on delivering insights clients can act on immediately. We serve every organization, everywhere.

Always Measure

We understand that the customer experience is vital and that simply measuring it is not enough. Our analysts focus on driving results that will improve loyalty and advocacy and our success is driven by how much we help improve CSP quality of service. But data is only as powerful as the analysis and insights tied to it—and we are putting that power in your hands through the CloudQoS offering. The data, analytics, insights, best practices, and action plans you need are available whenever and wherever you need them, to help you make data-driven decisions that will improve your cloud experience and drive positive financial results.

Ready to learn more?