Users Have Sky-High Expectations for Cloud Performance

By Clinton France | Mar 11, 2019

I was reading a white paper on latency in the cloud by Interxion when this line caught my eye: “Many of the current generation of developers have never experienced anything other than high-speed Internet access and assume that it has always been that way.”

The Reality of Running Applications on the Cloud

Today, we have a new generation of developers and engineers who need to understand that applications that traveled well across local networks can break down across a wide-area network because of delays of tens or hundreds of milliseconds. The Interxion paper points out that both Amazon and Google see a decrease in sales and traffic when pages take longer to load – a tenth of a second delay can cost Amazon a 1% drop in sales.

The same thing, I believe, holds true for cloud technology – users expect to always experience a consistent level of performance based on past experience. That’s because, in today’s world, new technology, “always-on” connectivity, and cloud-native applications are the rule, not the exception. Consumers want and expect meaningful, timely, and personalized engagements.

In reality, multiple disruptions occur, especially as more and more services are built using cloud-based components. It’s never been more critical to measure cloud performance and consistency to get the best outcomes.

The Explosion of Massive Data Centers Drives Unrealistic Performance Expectations 

To help understand why users have high expectations for consistent performance, one key indicator is the explosion of cloud computing, specifically hyperscale data centers.

Hyperscale data centers refer to an architecture that expands and contracts based on current business needs. Unlike the old-school data centers, the hyperscale model works with hundreds of thousands of individual servers that operate in concert via a high-speed network.

Cloud computing has grown significantly in the past few years and shows no signs of slowing down. Compass DataCenters CEO Chris Cosby says, in the next two years, the hyperscale sector will deploy roughly “the equivalent to the space they deployed over the previous five years combined.”

CloudHQ founder Hossein Fateh predicts that by 2022, the industry will see deals for 350-megawat campuses.

The growth of hyperscale data centers reinforces the notion that the breadth of advanced technology negates any performance issues in the cloud, which is simply not the case.

Additionally, the lack of knowledge and infrastructure configuration for service deployment makes it hard for customers to understand exactly what they are getting from cloud service providers.

Understanding Your Company’s Cloud Performance

Cloud service offerings from different providers deliver very different experiences, and every enterprise has unique cloud requirements. At the same time, no one wants to spend time, money, and energy evaluating each provider against their company’s specific needs.

Now, you don’t have to: Through Continuous Service Assurance, Krystallize helps you understand your application demand and match it to the right cloud provider.

Krystallize’s CloudQoS™ is a first-of-its-kind cloud performance assessment and management technology developed to test and measure the efficiency and cost-effectiveness of cloud performance.

Delivered as a SaaS solution, the system captures application workload demand and synthetically replicates workload profiles on demand for an accurate measurement of service capability across public, private, and hybrid clouds.

Do you need help understanding what’s in your cloud?

For more information about the CloudQoS technology, go to the Krystallize website.

Our Performance Pros are ready to help.